{"id":22006,"date":"2024-08-20T13:51:56","date_gmt":"2024-08-20T20:51:56","guid":{"rendered":"https:\/\/www.tapmaster.ca\/?page_id=22006"},"modified":"2025-07-25T12:29:12","modified_gmt":"2025-07-25T19:29:12","slug":"faq","status":"publish","type":"page","link":"https:\/\/www.tapmaster.ca\/us\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\n<div data-background-color=\"ast-global-color-5\" data-block-name=\"woocommerce\/accordion-group\" data-style=\"{&quot;border&quot;:{&quot;width&quot;:&quot;0px&quot;,&quot;style&quot;:&quot;none&quot;},&quot;spacing&quot;:{&quot;margin&quot;:{&quot;top&quot;:&quot;0&quot;,&quot;bottom&quot;:&quot;0&quot;},&quot;blockGap&quot;:&quot;0&quot;}}\" data-wp-context=\"{&quot;autoclose&quot;:false,&quot;isOpen&quot;:[]}\" data-wp-interactive=\"woocommerce\/accordion\" class=\"wp-block-woocommerce-accordion-group has-ast-global-color-5-background-color has-background is-layout-flow wp-container-woocommerce-accordion-group-is-layout-b7a159c5 wp-block-woocommerce-accordion-group-is-layout-flow\" style=\"border-style:none;border-width:0px;margin-top:0;margin-bottom:0\">\n<div data-block-name=\"woocommerce\/accordion-item\" data-metadata=\"{&quot;name&quot;:&quot;Faucet compatibility&quot;}\" data-wp-class--is-open=\"state.isOpen\" data-wp-context=\"{&quot;id&quot;:&quot;woocommerce-accordion-item-1&quot;,&quot;openByDefault&quot;:false}\" data-wp-init=\"callbacks.initIsOpen\" class=\"wp-block-woocommerce-accordion-item is-layout-flow wp-block-woocommerce-accordion-item-is-layout-flow\">\n<h3 data-background-color=\"ast-global-color-5\" data-block-name=\"woocommerce\/accordion-header\" data-font-size=\"medium\" data-lock=\"{&quot;move&quot;:true,&quot;remove&quot;:true}\" class=\"wp-block-woocommerce-accordion-header has-ast-global-color-5-background-color has-background has-medium-font-size accordion-item__heading is-layout-flow wp-block-woocommerce-accordion-header-is-layout-flow\"><button aria-expanded=\"false\" aria-controls=\"woocommerce-accordion-item-1-panel\" data-wp-bind--aria-expanded=\"state.isOpen\" data-wp-on--click=\"actions.toggle\" id=\"woocommerce-accordion-item-1\" class=\"accordion-item__toggle\"><span>Does the Tapmaster<sup>\u00ae<\/sup> hands-free faucet control system work with my faucet?<\/span><span class=\"accordion-item__toggle-icon has-icon-plus\" style=\"width:1.2em;height:1.2em\"><svg width=\"1.2em\" height=\"1.2em\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M11 12.5V17.5H12.5V12.5H17.5V11H12.5V6H11V11H6V12.5H11Z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button><\/h3>\n\n\n\n<div inert aria-labelledby=\"woocommerce-accordion-item-1\" data-wp-bind--inert=\"!state.isOpen\" id=\"woocommerce-accordion-item-1-panel\" role=\"region\" data-background-color=\"ast-global-color-4\" data-block-name=\"woocommerce\/accordion-panel\" class=\"wp-block-woocommerce-accordion-panel has-ast-global-color-4-background-color has-background has-ast-global-color-4-background-color has-background\"><div class=\"accordion-content__wrapper is-layout-flow wp-block-woocommerce-accordion-panel-is-layout-flow\">\n<p>Most likely, yes! Tapmaster<strong><sup>\u00ae<\/sup><\/strong> is designed to work on any faucet that has a standard 3\/8&#8243; connection to the water shut-off valve under the sink.<\/p>\n<\/div><\/div>\n<\/div>\n\n\n\n<div data-block-name=\"woocommerce\/accordion-item\" data-metadata=\"{&quot;name&quot;:&quot;Half inch connection&quot;}\" data-wp-class--is-open=\"state.isOpen\" data-wp-context=\"{&quot;id&quot;:&quot;woocommerce-accordion-item-2&quot;,&quot;openByDefault&quot;:false}\" data-wp-init=\"callbacks.initIsOpen\" class=\"wp-block-woocommerce-accordion-item is-layout-flow wp-block-woocommerce-accordion-item-is-layout-flow\">\n<h3 data-background-color=\"ast-global-color-5\" data-block-name=\"woocommerce\/accordion-header\" data-font-size=\"medium\" class=\"wp-block-woocommerce-accordion-header has-ast-global-color-5-background-color has-background has-medium-font-size accordion-item__heading is-layout-flow wp-block-woocommerce-accordion-header-is-layout-flow\"><button aria-expanded=\"false\" aria-controls=\"woocommerce-accordion-item-2-panel\" data-wp-bind--aria-expanded=\"state.isOpen\" data-wp-on--click=\"actions.toggle\" id=\"woocommerce-accordion-item-2\" class=\"accordion-item__toggle\"><span>I have a 1\/2&#8243; connection to my faucet, can I use a Tapmaster<sup>\u00ae<\/sup>?<\/span><span class=\"accordion-item__toggle-icon has-icon-plus\" style=\"width:1.2em;height:1.2em\"><svg width=\"1.2em\" height=\"1.2em\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M11 12.5V17.5H12.5V12.5H17.5V11H12.5V6H11V11H6V12.5H11Z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button><\/h3>\n\n\n\n<div inert aria-labelledby=\"woocommerce-accordion-item-2\" data-wp-bind--inert=\"!state.isOpen\" id=\"woocommerce-accordion-item-2-panel\" role=\"region\" data-background-color=\"ast-global-color-4\" data-block-name=\"woocommerce\/accordion-panel\" class=\"wp-block-woocommerce-accordion-panel has-ast-global-color-4-background-color has-background has-ast-global-color-4-background-color has-background\"><div class=\"accordion-content__wrapper is-layout-flow wp-block-woocommerce-accordion-panel-is-layout-flow\">\n<p>Yes, 1\/2&#8243; to 3\/8&#8243; adapters are available at most plumbing and hardware stores and will work with the Tapmaster<strong><sup>\u00ae<\/sup><\/strong> valve block.<\/p>\n<\/div><\/div>\n<\/div>\n\n\n\n<div data-block-name=\"woocommerce\/accordion-item\" data-metadata=\"{&quot;name&quot;:&quot;Lock out feature&quot;}\" data-wp-class--is-open=\"state.isOpen\" data-wp-context=\"{&quot;id&quot;:&quot;woocommerce-accordion-item-3&quot;,&quot;openByDefault&quot;:false}\" data-wp-init=\"callbacks.initIsOpen\" class=\"wp-block-woocommerce-accordion-item is-layout-flow wp-block-woocommerce-accordion-item-is-layout-flow\">\n<h3 data-background-color=\"ast-global-color-5\" data-block-name=\"woocommerce\/accordion-header\" data-font-size=\"medium\" class=\"wp-block-woocommerce-accordion-header has-ast-global-color-5-background-color has-background has-medium-font-size accordion-item__heading is-layout-flow wp-block-woocommerce-accordion-header-is-layout-flow\"><button aria-expanded=\"false\" aria-controls=\"woocommerce-accordion-item-3-panel\" data-wp-bind--aria-expanded=\"state.isOpen\" data-wp-on--click=\"actions.toggle\" id=\"woocommerce-accordion-item-3\" class=\"accordion-item__toggle\"><span>Can I use my faucet like normal if I install a Tapmaster<sup>\u00ae<\/sup>?<\/span><span class=\"accordion-item__toggle-icon has-icon-plus\" style=\"width:1.2em;height:1.2em\"><svg width=\"1.2em\" height=\"1.2em\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M11 12.5V17.5H12.5V12.5H17.5V11H12.5V6H11V11H6V12.5H11Z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button><\/h3>\n\n\n\n<div inert aria-labelledby=\"woocommerce-accordion-item-3\" data-wp-bind--inert=\"!state.isOpen\" id=\"woocommerce-accordion-item-3-panel\" role=\"region\" data-background-color=\"ast-global-color-4\" data-block-name=\"woocommerce\/accordion-panel\" class=\"wp-block-woocommerce-accordion-panel has-ast-global-color-4-background-color has-background has-ast-global-color-4-background-color has-background\"><div class=\"accordion-content__wrapper is-layout-flow wp-block-woocommerce-accordion-panel-is-layout-flow\">\n<p>Yes, however you would need to install a Tapmaster<strong><sup>\u00ae<\/sup><\/strong> system that allows for &#8220;locking out&#8221; the Tapmaster<strong><sup>\u00ae<\/sup><\/strong> system. These currently include the Euro activators and the Kick plate activators. We also offer latching valve assemblies that you can add to any Tapmaster<strong><sup>\u00ae<\/sup><\/strong> system that allow you to keep the water running and use your faucet like normal.<\/p>\n<\/div><\/div>\n<\/div>\n\n\n\n<div data-block-name=\"woocommerce\/accordion-item\" data-metadata=\"{&quot;name&quot;:&quot;International compatibility&quot;}\" data-wp-class--is-open=\"state.isOpen\" data-wp-context=\"{&quot;id&quot;:&quot;woocommerce-accordion-item-4&quot;,&quot;openByDefault&quot;:false}\" data-wp-init=\"callbacks.initIsOpen\" class=\"wp-block-woocommerce-accordion-item is-layout-flow wp-block-woocommerce-accordion-item-is-layout-flow\">\n<h3 data-background-color=\"ast-global-color-5\" data-block-name=\"woocommerce\/accordion-header\" data-font-size=\"medium\" class=\"wp-block-woocommerce-accordion-header has-ast-global-color-5-background-color has-background has-medium-font-size accordion-item__heading is-layout-flow wp-block-woocommerce-accordion-header-is-layout-flow\"><button aria-expanded=\"false\" aria-controls=\"woocommerce-accordion-item-4-panel\" data-wp-bind--aria-expanded=\"state.isOpen\" data-wp-on--click=\"actions.toggle\" id=\"woocommerce-accordion-item-4\" class=\"accordion-item__toggle\"><span>Will Tapmaster<sup>\u00ae<\/sup> touchless faucet systems work outside of North America?<\/span><span class=\"accordion-item__toggle-icon has-icon-plus\" style=\"width:1.2em;height:1.2em\"><svg width=\"1.2em\" height=\"1.2em\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M11 12.5V17.5H12.5V12.5H17.5V11H12.5V6H11V11H6V12.5H11Z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button><\/h3>\n\n\n\n<div inert aria-labelledby=\"woocommerce-accordion-item-4\" data-wp-bind--inert=\"!state.isOpen\" id=\"woocommerce-accordion-item-4-panel\" role=\"region\" data-background-color=\"ast-global-color-4\" data-block-name=\"woocommerce\/accordion-panel\" class=\"wp-block-woocommerce-accordion-panel has-ast-global-color-4-background-color has-background has-ast-global-color-4-background-color has-background\"><div class=\"accordion-content__wrapper is-layout-flow wp-block-woocommerce-accordion-panel-is-layout-flow\">\n<p>Absolutely! However, since we are based in Canada and manufacture our product to North American plumbing standards you will have to buy an adapter to convert the North American 3\/8&#8243; compression faucet riser fitting to your local standard.<\/p>\n<\/div><\/div>\n<\/div>\n\n\n\n<div data-block-name=\"woocommerce\/accordion-item\" data-metadata=\"{&quot;name&quot;:&quot;Difficulty&quot;}\" data-wp-class--is-open=\"state.isOpen\" data-wp-context=\"{&quot;id&quot;:&quot;woocommerce-accordion-item-5&quot;,&quot;openByDefault&quot;:false}\" data-wp-init=\"callbacks.initIsOpen\" class=\"wp-block-woocommerce-accordion-item is-layout-flow wp-block-woocommerce-accordion-item-is-layout-flow\">\n<h3 data-background-color=\"ast-global-color-5\" data-block-name=\"woocommerce\/accordion-header\" data-font-size=\"medium\" class=\"wp-block-woocommerce-accordion-header has-ast-global-color-5-background-color has-background has-medium-font-size accordion-item__heading is-layout-flow wp-block-woocommerce-accordion-header-is-layout-flow\"><button aria-expanded=\"false\" aria-controls=\"woocommerce-accordion-item-5-panel\" data-wp-bind--aria-expanded=\"state.isOpen\" data-wp-on--click=\"actions.toggle\" id=\"woocommerce-accordion-item-5\" class=\"accordion-item__toggle\"><span>Is Tapmaster<sup>\u00ae<\/sup> difficult to install?<\/span><span class=\"accordion-item__toggle-icon has-icon-plus\" style=\"width:1.2em;height:1.2em\"><svg width=\"1.2em\" height=\"1.2em\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M11 12.5V17.5H12.5V12.5H17.5V11H12.5V6H11V11H6V12.5H11Z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button><\/h3>\n\n\n\n<div inert aria-labelledby=\"woocommerce-accordion-item-5\" data-wp-bind--inert=\"!state.isOpen\" id=\"woocommerce-accordion-item-5-panel\" role=\"region\" data-background-color=\"ast-global-color-4\" data-block-name=\"woocommerce\/accordion-panel\" class=\"wp-block-woocommerce-accordion-panel has-ast-global-color-4-background-color has-background has-ast-global-color-4-background-color has-background\"><div class=\"accordion-content__wrapper is-layout-flow wp-block-woocommerce-accordion-panel-is-layout-flow\">\n<p>Tapmaster<strong><sup>\u00ae<\/sup><\/strong> faucet control systems are very easy to install. Most people have no trouble installing them without help. Any plumber or handyperson will find the installation extremely straight-forward. For cabinet door activated models all you need is a pair of adjustable wrenches and a screwdriver. For kick pedal, Euro style and in-floor activators a drill and fish tape or wire coat hanger are also needed to run the control tubing.<\/p>\n<\/div><\/div>\n<\/div>\n\n\n\n<div data-block-name=\"woocommerce\/accordion-item\" data-metadata=\"{&quot;name&quot;:&quot;Warranty&quot;}\" data-wp-class--is-open=\"state.isOpen\" data-wp-context=\"{&quot;id&quot;:&quot;woocommerce-accordion-item-6&quot;,&quot;openByDefault&quot;:false}\" data-wp-init=\"callbacks.initIsOpen\" class=\"wp-block-woocommerce-accordion-item is-layout-flow wp-block-woocommerce-accordion-item-is-layout-flow\">\n<h3 data-background-color=\"ast-global-color-5\" data-block-name=\"woocommerce\/accordion-header\" data-font-size=\"medium\" class=\"wp-block-woocommerce-accordion-header has-ast-global-color-5-background-color has-background has-medium-font-size accordion-item__heading is-layout-flow wp-block-woocommerce-accordion-header-is-layout-flow\"><button aria-expanded=\"false\" aria-controls=\"woocommerce-accordion-item-6-panel\" data-wp-bind--aria-expanded=\"state.isOpen\" data-wp-on--click=\"actions.toggle\" id=\"woocommerce-accordion-item-6\" class=\"accordion-item__toggle\"><span>What is Tapmaster<sup>\u00ae<\/sup>&#8216;s warranty?<\/span><span class=\"accordion-item__toggle-icon has-icon-plus\" style=\"width:1.2em;height:1.2em\"><svg width=\"1.2em\" height=\"1.2em\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M11 12.5V17.5H12.5V12.5H17.5V11H12.5V6H11V11H6V12.5H11Z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button><\/h3>\n\n\n\n<div inert aria-labelledby=\"woocommerce-accordion-item-6\" data-wp-bind--inert=\"!state.isOpen\" id=\"woocommerce-accordion-item-6-panel\" role=\"region\" data-background-color=\"ast-global-color-4\" data-block-name=\"woocommerce\/accordion-panel\" class=\"wp-block-woocommerce-accordion-panel has-ast-global-color-4-background-color has-background has-ast-global-color-4-background-color has-background\"><div class=\"accordion-content__wrapper is-layout-flow wp-block-woocommerce-accordion-panel-is-layout-flow\">\n<p>Tapmaster<strong><sup>\u00ae<\/sup><\/strong> products are protected by a limited 5-year warranty against manufacturing defects. Please see our <a href=\"\/terms-and-conditions\">terms &amp; conditions<\/a> page for details.<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":60,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"content-type":"","site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-22006","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.tapmaster.ca\/us\/wp-json\/wp\/v2\/pages\/22006","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.tapmaster.ca\/us\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.tapmaster.ca\/us\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.tapmaster.ca\/us\/wp-json\/wp\/v2\/users\/60"}],"replies":[{"embeddable":true,"href":"https:\/\/www.tapmaster.ca\/us\/wp-json\/wp\/v2\/comments?post=22006"}],"version-history":[{"count":0,"href":"https:\/\/www.tapmaster.ca\/us\/wp-json\/wp\/v2\/pages\/22006\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.tapmaster.ca\/us\/wp-json\/wp\/v2\/media?parent=22006"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}