Tapmaster Basic Certification

Categories: Technical Courses
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About Course

Who we are

Tapmaster Incorporated is a manufacturer based out of Calgary Alberta, Canada. We have been producing hands-free faucet control systems since 1993 using our proprietary water-powered technology. We got our start in the dental industry but have since branched out into medical, military, industrial, food service and residential markets across North America and Europe.

Over 30 years, Tapmaster products have focused on reliability, ease-of-use and overall user experience. Our unique water-only technology makes Tapmaster products significantly more reliable than our competitors, as well as being field-serviceable.

Why you should complete this course

Tapmaster Incorporated adds the website, email and other contact information to our database of official “Tapmaster Certified Technicians” list publicly on our website as well as internally when we have customer requests for plumbers or service techs in their area. This course also gives a good understanding of how the Tapmaster works, what its key benefits are and is an excellent sales tool to upsell customers to add hands-free functionality to any faucet.

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What Will You Learn?

  • Learn how to specify and install Tapmaster Hands-Free Systems
  • Learn basic hands-free faucet system terminology and market trends
  • Learn the main selling points for Tapmaster Hands-Free Systems

Course Content

Introduction to Installing and Servicing Tapmaster Products
A brief overview of Tapmaster's features, model lineup, basic components, installation and servicing procedures.

  • Part 1 – Key Features
  • Part 2 – Model Categories
  • Features and Model Lines
  • Part 3 – Sub-assemblies
  • Tapmaster Components and Operation
  • Part 4 – Tapmaster parts and service kits.
  • Part 5 – System Installation
  • Part 6 – Pilot valve replacement
  • Part 7 – Valve block servicing
  • Installation and servicing
  • Part 8 – Where to find help
  • Part 9 – Troubleshooting Matrix
  • Troubleshooting

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