Support

Welcome to our technical information page. Please select one of the options in the left navigation menu for more information. If you are having a hard time finding the information you are looking for please Contact Us and we will be more than happy to help you!

Welcome to our support and technical information page. Please select one of the options in the left navigation menu for more information on installing or servicing your Tapmaster® hands-free faucet. Installation instructions for your Tapmaster® touch-free faucet product are available for download in Adobe® PDF format.

If you experience trouble finding the information you are looking for, please Contact Us by email or call us at 1-800-791-8117, and a Tapmaster® team member will be more than happy to help you!
Our offices are open from Monday to Thursday from 7:30am to 5pm and Friday from 7:30am to 4:00pm MST. We are closed on statutory holidays and on select company holidays.

Tapmaster®: The Industry’s Most Reliable Hands-Free Faucet Manufacturer

Tapmaster® automatic faucets are completely operated by water pressure, meaning they incur no operation costs, and no adjustments or other maintenance ever have to be performed. Tapmaster®’s lower initial cost of purchasing and installation make it the most affordable, quality hands-free faucet solution on the market today. 

Every Tapmaster® hygienic faucet is covered by a 5-year manufacturer's warranty, giving our customers peace of mind in knowing that their purchase is protected. Individually tested and inspected before leaving our facilities, each Tapmaster® automatic faucet product is warranted to be free of defects in material and workmanship for five years from date of original purchase. 

The sole obligation of Tapmaster® Incorporated under the warranty is to provide replacement parts, to at its option repair the defective automatic faucet product, or to provide a replacement hands-free faucet product. Replacement parts for the hygienic faucet product furnished in fulfillment of the Tapmaster® 5 Year Limited Warranty are warranted only for the unused portion of the original warranty. Labour and shipping charges are not included.

The Five-Year Limited Warranty is subject to exclusions and limitations. The Warranty on Tapmaster®’s touch-free faucet products extends only to defects which occur during normal use and intended applications. The warranty does not extend to damage to automatic faucet products or parts resulting from alteration, repair, modification or faulty installation of the hands-free faucet product. The Tapmaster® warranty does not cover damage to the hygienic faucet resulting from water borne debris, or from media other than clean, potable water.
Tapmaster® Incorporated makes no other express warranty on all hands-free faucet products. All implied warranties, including any implied warranty of merchantability and fitness for a particular purpose are hereby disclaimed and excluded. In no event shall Tapmaster® Incorporated be liable for special, incidental or consequential damages to the automatic faucet products, including without limitation damages resulting from the use of this product or arising from breach of warranty or contract, negligence, loss of time, inconvenience or loss of use of the equipment.

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